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SHIPPING & RETURNS OLDER VERS.

SHIPPING

How long will shipping take?

Orders ships within 3 to 10 days. Shipping time will vary depending on buyer’s location and the delivery times below are provided for reference and cannot be guaranteed. Packages can sometimes take longer to be delivered, especially during busy Holiday seasons.  For special deliveries services for all locations please contact us and we will let you know the additional cost.

 

How much will shipping cost?

Shipping rates are calculated by the size of the package. Shipping in North America is charged between $19.95 and up depending of size and destination. For larger size and International orders, Email us!

 

International Orders

At this time, we ship within the United States, as well as Canada. International orders will receive a quote for pre-approval prior to processing and shipping the order. The buyer is responsible for all shipping and handling fees as well as all customs and duty related fees. Email us for international rates or for over-sized products.

 

Will I have to pay duties and taxes?

Buyers are responsible for all custom fees or receiving fees incurred. The government of the country where your order is delivered determines custom fees.

 

RETURNS

 

All buyers have the right to cancel their order any time before shipment. We want you to be happy with your new purchase. If you need to make a return, we’re here to help. If there is an issue contact us within 7 days of receipt and we’ll make it right.

 

Original artwork Return Policy

If you are not satisfied with your purchase please contact us within 7 days of delivery. Email us all shipping details including tracking number.

Once we receive the artwork, we will process your return and the amount owed will be refunded as your original order minus shipping and handling costs and custom fees within 7-10 business days of your merchandise return. Please take some photos of the outer packaging, damaged artworks. To request  a replacement or refund contact us by e-mail. We will contact you to discuss next steps and to initiate the process. 

 

Fine art photography Return Policy

If you are not satisfied with your purchase please contact us within 7 days of delivery. We will contact you to discuss next steps and to initiate the process. 

We will refund or exchange your fine art print.

Fran Lamothe takes pride in only producing only the best quality fine art prints.You can order confidently. We want you to be happy.

 

Damaged Items

Damaged items must be reported within 7 days of delivery date to quality for a full replacement, email us to give us the information.

Save Original packaging, take photos of damaged artwork and packaging. We will contact you to discuss next steps and to initiate the process.