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SHIPPING & RETURNS

SHIPPING & RETURNS

 

SHIPPING

Original Artwork ( Paintings and Mixed Media Arts )

Orders ships within 3 to 10 days. Shipping time will vary depending on buyer's location.

 

Art Photography and Art Prints

Production time 5 to 7 business days. After production order ships.

Shipping time will vary depending on buyer’s location and the delivery times below are provided for reference and cannot be guaranteed. Packages can sometimes take longer to be delivered, especially during busy Holiday seasons. For special deliveries services for all locations please contact us and we will let you know the additional cost.

 

RETURNS

Paintings - original artworks 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us by e-mail. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question by e-mail.

 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items / Art Photography and Art Prints

Certain types of items cannot be returned, like custom products (such as special orders or personalized items) Art Photography, art prints, sale items and gift card. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on photography, art prints, sale items or gift cards.

 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.