FAQ Photography
Edition + More
FAQ Paintings
International Orders
Damages
FAQ
Production Time for photography 7 to 10 business days.
Printed
The photographs are printed on museum acid free, archival 100% cotton fine art paper or canvas with archival pigment inks.
Packaging
Photography will ship rolled in a tube and shipped to you.
Delivery
Delivery estimate 5 to 7 business days depending of your location.
Shipping
Free Shipping
Return
Fine art photography is made to order and is final sales.
Change Shipping Address?
We are unable to redirect orders once they have been dispatched. Once marked as "delivered" by carrier tracking, we are not responsible for the package. Please ensure the correct address is entered at time of order.
Do You Ship to PO Boxes?
We are unable to ship to PO boxes for liability and insurance reasons. Please provide your full daytime delivery address as well as a contact phone number to ensure smooth delivery.
What is a Limited Edition
A limited edition is produced in a set limited quantity. Signed by the artist, numbered and comes with a signed certificate of authenticity.
Open Edition
An open edition print is a high quality print. Open edition prints are not signed by the artist do not come with a certificate of authenticity.
Collector Edition
Each piece in the edition is identical and is considered an original. It is signed and numbered but not limited
What is a Certificate of Authenticity
A Certificate of Authenticity is a sheet with The Fran Lamothe logo that’s signed by the Artist. A certificate of authenticity includes the artist name, artwork title, size, edition number and paper type.
Who Retains Copyright of the Fran Lamothe Artwork?
All rights reserved. Artwork may not be reproduced without the express permission of the artist. © 2025 Fran Lamothe.
Can I Use Fran Lamothe Artwork in advertisements, websites, books, film or TV? No. For any other usage other than decorative wall prints please email inquires to contact us, to discuss licensing arrangements.
Shipping
Your painting will be carefully packed and ship to you in 5 to 7 business days.
Shipping Cost
Free shipping in Canada and USA (excluding Hawaii and Alaska). For artworks 24” and more, stretched canvas and frame artworks. FL will contact you prior to processing for approval of any additional charges, prior to shipping the order.
Change Shipping Address?
We are unable to redirect orders once they have been dispatched. Once marked as "delivered" by carrier tracking, we are not responsible for the package. Please ensure the correct address is entered at time of order.
Do You Ship to PO Boxes?
We are unable to ship to PO boxes for liability and insurance reasons. Please provide your full daytime delivery address as well as a contact phone number to ensure smooth delivery.
Delivery
Your painting will be delivered in 7 to 10 business days. Depending on your location.
Return
Paintings and original artwork, we have a 7-day return policy which means you have 7 days after receiving your item to request a return. You are responsible for shipping cost.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will need proof of purchase.
To start a return, you can contact us through our contact page and we’ll send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be acceptedYou can always contact us for any return question by Contacting us through our contact page.
International orders will receive a shipping quote for pre-approval prior to processing and shipping the order.
The buyer is responsible for all shipping and handling fees as well as all customs and duty related fees.
Contact us through our contact page for international rates or for over-sized products.
Duties and Taxes
Buyers are responsible for all custom fees or receiving fees incurred. The government of the country where your order is delivered determines custom fees
International Taxes and Duties
Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. However, if applicable, we will support with any communication of information with customs as necessary
Damages and Issues
Please inspect your order within 3 working days of receiving the damaged artwork so that we can make the appropriate arrangements to have the damaged items replaced for fine art Photography and refunded for paintings.
Sales Tax
All prices stated on our website are exclusive of sales tax. Sales tax of GST 5% plus QST 9.75% will be added if artworks are sold and shipped within Province of Quebec.
Trade
We work with Interior designers, art consultants, architects, set designers, film and TV industry, Fill out the form.
Payments
All prices on this website are in US dollars. We accept major credit cards and Paypal payments. If you have any questions regarding payments, please contact us so that I can assist you with the payment.